Understand the OPD Workspace

The /veterinary screen is the operating hub for outpatient care, not just a patient list. It helps veterinarians review today's work, reopen unfinished records, and enter treatment pages quickly.

Who Should Read This

• Veterinarians starting outpatient work
• Lead veterinarians or managers monitoring the overall clinic flow
• Users who need to switch quickly between waiting and in-progress cases

Core Purpose of the Hub

Veterinary Hub is designed to support three actions at once:

• Identify today's clinical workload
• Review active and unfinished SOAP records
• Enter the treatment page with minimal navigation

Main Areas of the Screen

Header and view mode

The header controls the hub mode and shows summary metrics.

• Personal
  • Focuses on cases assigned to the current veterinarian
  • Surfaces metrics such as my patients, pending SOAP, and today's appointments
• Hospital
  • Shows a broader hospital-level view of activity

Tip: Use Personal when focusing on your queue. Use Hospital when looking for bottlenecks or cross-team visibility.

Left: Flow Sidebar

The Flow Sidebar is the fastest place to open waiting or active cases.

Typical groups include:

• Waiting
• In Consultation
• IPD-related follow-up cases

When a case is selected from this panel, the system either:

• opens the existing medical record, or
• creates a record first and then opens the treatment page

Center: Activity Stream

The Activity Stream lists recent medical record activity in time order.

It helps the user review:

• recently created or updated records
• draft or RECORDING records
• lab or PACS-linked work
• brief diagnosis summaries

Draft records can be reopened directly from here.

Right: Scheduler Sidebar

This panel shows today's appointment timing and assignment context.

It is especially useful for:

• reviewing upcoming patients before consultation starts
• understanding time-slot concentration
• entering a record from the schedule context

Personal vs Hospital View

In practice, Personal is for execution and Hospital is for oversight.

What Happens When You Open a Patient

When a patient card is selected, the system finds or creates the medical record and then routes into one of these pages:

• OPD: /veterinary/treatment/[medicalRecordId]
• IPD-oriented cases: /ipd/treatment/[medicalRecordId]

The hub is therefore the entry point, while the actual SOAP and order work happens in the treatment page.

Operational Signals to Watch

Pending SOAP

RECORDING records indicate unfinished documentation. A high pending SOAP count usually means incomplete chart closure.

Waiting duration

Cards surface elapsed waiting time, which helps identify front desk or consultation bottlenecks.

Task tags

Cards may also expose tags such as:

• EXAM
• LAB
• TX
• service tags such as HOTEL or GROOMING

These tags help the user anticipate the next operational step before opening the chart.

Basic Usage Flow

1. Choose Personal or Hospital.
2. Find the patient from Flow Sidebar or Scheduler Sidebar.
3. Open or create the medical record.
4. Continue into the treatment page and write SOAP notes and orders.
5. Return to the hub and continue with the next case.

Practical Tips

• If drafts are piling up, clear them from the Activity Stream first.
• Use hospital view to locate blocked workflow stages, not to replace your personal worklist.
• Compare the schedule panel with the live flow to understand the gap between planned and actual arrivals.

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