Official user guide structured around real clinic operational workflows. We guide you step-by-step through the product usage process, from onboarding to registration, appointments, clinical work, diagnostics, billing, and admin features.
Docs
36
Sections
14
Latest update
2026-03-09
If you are new to the system, we recommend exploring Welcome → System Overview → Login and Security in order. This sequence aligns with the practical onboarding flow for new clinics.
Each section is ordered from entry-level orientation into workflow-specific detail.
Use the IPD Dashboard and Ward Board
How to monitor inpatient capacity, ward status, and real-time tasks from the main IPD dashboard.
Admit a Patient from OPD
How to convert an outpatient case into an inpatient admission with room, dates, and initial orders.
Manage Wards, Beds, and Room Availability
How to use the ward structure editor and the date-based room availability view for inpatient operations.
Operate the IPD Flowsheet and Live Tasks
How to work with inpatient vitals, medication and output entries, live tasks, and ward communication logs.
Monitor Stock and Manage the Catalog
How to monitor inventory from the Stock hub and manage the related Items, Services, Supplier, Brand, and Category submenus.
Run Procurement and Receiving
How to operate the PR, PO, and receiving workflow for stock procurement.
Record Stock Adjustments and Withdrawals
How to operate Adjustment, Withdrawal, and Movement History for stock discrepancy and usage control.
Manage Staff, Roles, and Branch Operations
How to invite staff, assign roles, manage branch context, and review staff activity from the Admin staff area.
Configure Hospital Settings and Integrations
How to manage hospital profile, facilities, templates, branch settings, and external integrations from Admin.
Manage the Master Registry
How to organize service, product, and medicine master data in the Admin master registry.
Use Audit Logs
How to investigate changes, review security signals, and use the admin audit log workflow.
Use the Shared Service Booking Flow
The common booking modal and status flow used by Hotel, Grooming, and Pet Taxi.
Manage Hotel Bookings and Stays
How to create hotel bookings, manage check-in and checkout, and monitor room occupancy from the Hotel screen.
Run Grooming Appointments
How to manage grooming bookings, status filtering, station assignments, and completion flow.
Dispatch Pet Taxi Bookings
How to create pet taxi reservations, assign vehicles, and operate the dispatch board.
Manage POS Sales and Payment
How to choose retail items and unpaid bills from POS Shop, then complete payment with split methods, deposits, and output.
Manage Receipts, Tax Invoices, and Voids
How to review paid or voided bills, print tax invoices and medical bills, and perform void actions from the Receipt screen.
Appointment Status Flow
The meaning of the main appointment and queue states used across booking, queue, and billing workflows.
Roles and Access Matrix
Reference for role-based menu exposure and practical access interpretation.
Operations FAQ and Troubleshooting
Frequently asked operational questions and recommended troubleshooting order.