AnyVet Smart User Guide

AnyVet Smart Docs

The starting point for AnyVet Smart user documentation.

System Overview

A quick guide to the main AnyVet Smart modules and the users who work in them.

Login and Security

Basic guidance for account login, password reset, and session safety.

Register a Customer and Patient

The standard workflow for registering a new customer and pet from the Customer screen.

Search and Manage a Customer Profile

How to search existing customers and handle appointments, check-in, edits, and patient-level profile work.

Create an Appointment

How to create standard appointments, patient-based appointments, and quick appointments.

Manage the Live Queue

How to move patients through the real-time queue columns: Arrived, OPD, TX/IPD, and Billing.

Understand the OPD Workspace

How to use Veterinary Hub, switch between personal and hospital views, and enter the treatment page.

Write SOAP and Physical Exam Notes

How to document Subjective and Objective sections, vital signs, physical findings, and clinical images.

Manage Assessment, Plan, and Orders

How to add diagnoses, build plan items, place lab and imaging orders, and connect prescriptions and care team metadata.

Finalize Visits, Send to POS, and Manage Corrections

The rules for visit completion, WARD handoff, POS transfer, correction mode, and late entry handling.

Manage Laboratory Workflows

How to create lab orders, review results, track external labs, and finalize Internal, External, and Microscope workflows.

Use the PACS Worklist and Viewer

How to find imaging orders in PACS, open the viewer, and use tools and shortcuts for image review.

Manage the Prescription Queue

How to search prescriptions, review status, and operate the pharmacy queue from the Pharmacy screen.

Use the IPD Dashboard and Ward Board

How to monitor inpatient capacity, ward status, and real-time tasks from the main IPD dashboard.

Admit a Patient from OPD

How to convert an outpatient case into an inpatient admission with room, dates, and initial orders.

Manage Wards, Beds, and Room Availability

How to use the ward structure editor and the date-based room availability view for inpatient operations.

Operate the IPD Flowsheet and Live Tasks

How to work with inpatient vitals, medication and output entries, live tasks, and ward communication logs.

Monitor Stock and Manage the Catalog

How to monitor inventory from the Stock hub and manage the related Items, Services, Supplier, Brand, and Category submenus.

Run Procurement and Receiving

How to operate the PR, PO, and receiving workflow for stock procurement.

Record Stock Adjustments and Withdrawals

How to operate Adjustment, Withdrawal, and Movement History for stock discrepancy and usage control.

Manage Staff, Roles, and Branch Operations

How to invite staff, assign roles, manage branch context, and review staff activity from the Admin staff area.

Configure Hospital Settings and Integrations

How to manage hospital profile, facilities, templates, branch settings, and external integrations from Admin.

Manage the Master Registry

How to organize service, product, and medicine master data in the Admin master registry.

Use Audit Logs

How to investigate changes, review security signals, and use the admin audit log workflow.

Use the Shared Service Booking Flow

The common booking modal and status flow used by Hotel, Grooming, and Pet Taxi.

Manage Hotel Bookings and Stays

How to create hotel bookings, manage check-in and checkout, and monitor room occupancy from the Hotel screen.

Run Grooming Appointments

How to manage grooming bookings, status filtering, station assignments, and completion flow.

Dispatch Pet Taxi Bookings

How to create pet taxi reservations, assign vehicles, and operate the dispatch board.

Manage POS Sales and Payment

How to choose retail items and unpaid bills from POS Shop, then complete payment with split methods, deposits, and output.

Manage Receipts, Tax Invoices, and Voids

How to review paid or voided bills, print tax invoices and medical bills, and perform void actions from the Receipt screen.

Use Sales and Settlement Reports

How to read sales, payment status, and settlement reports and use them in daily operations.

Use Inventory Finance and Revenue Shared Reports

How to interpret inventory asset and loss reporting together with person-based revenue sharing reports.

Appointment Status Flow

The meaning of the main appointment and queue states used across booking, queue, and billing workflows.

Roles and Access Matrix

Reference for role-based menu exposure and practical access interpretation.

Operations FAQ and Troubleshooting

Frequently asked operational questions and recommended troubleshooting order.