Dispatch Pet Taxi Bookings
/pet-taxi is the operating screen for pickup and dropoff transport services. It combines reservation intake, vehicle-resource assignment, daily dispatch visibility, completion handling, and service pricing.
Before You Start
If isTaxiEnabled is off for the branch, the screen appears disabled and the user is directed back toward facility configuration.
That means a "missing menu" issue often starts with facility enablement, not role troubleshooting.
Screen Structure
- header
New Dispatch- operational hub (
Settings)
- search bar
booking/dailyview switch- date navigation
Reset
- status cards
- main timeline
Create a Dispatch Booking
Step 1. Start the booking
Use New Dispatch to open the service booking modal.
Step 2. Select customer and pet
As with hotel and grooming, customer and pet selection comes first.
Step 3. Enter dispatch details
Important dispatch fields include:
- reservation time
- vehicle or dispatch resource
- assigned driver or staff
- pickup address
- dropoff address
- comment
Pickup and dropoff addresses are effectively required operational data even when the screen still opens without them.
Step 4. Add optional services
If extra service items need to be billed with the transport booking, attach them in the add-on stage.
Step 5. Review and confirm
Recheck the time, vehicle, customer context, and both addresses before confirming.
Use the View Modes
daily
The default daily board uses a 24-hour time axis and shows reservations by vehicle resource.
- left side: vehicle or driver resource
- right side: reservation blocks across time
booking
The booking view is a list-oriented view that is easier for chronological review and quick detail entry.
Read Status Meaning
BOOKED
Dispatch is scheduled but not started yet.
CHECKED_IN
Transit is in progress.
CHECKED_OUT
The trip is complete.
CANCELLED
The dispatch was cancelled.
Warning:
CHECKED_INshould be read as transport already started, not as a soft pre-dispatch state.
Operational Hub
pricing
Taxi-category service pricing, VAT behavior, code, and active state.
vehicles
Vehicle or dispatch resources. The board treats them like room-style resources, so vehicle naming becomes a key identifier in the daily view.
Changing vehicle naming conventions too often makes the board harder to read, so define a standard early.
Practical Tips
- use
dailyfirst for same-day dispatch conflict review - use
bookingto clean up reservation lists - for customers with multiple pets, always verify both address and pet identity before confirming dispatch