System Overview

AnyVet Smart connects front office work, clinical care, and hospital operations in one platform. New users should first understand which menus belong to which role before they start task-based guides.

Core User Roles

Main Navigation Structure

The product menu appears as individual navigation items, but it is easier to understand the platform in three working groups.

1. Administration-Oriented Menus

• Dashboard
• Business Insights / Reports
• Hospital Settings
• Audit Logs

These menus focus on operational visibility and administration.

2. Clinical-Oriented Menus

• Patient & Owner
• Schedule
• OPD
• IPD
• PACS Imaging
• Lab Diagnostic

These menus cover the patient journey from arrival through clinical work, diagnostics, and inpatient follow-up.

3. Operation / Commerce-Oriented Menus

• Shop & POS
• Stock & Margin
• Hotel
• Grooming
• Pet Taxi

These menus cover payment, stock operations, and extended services.

Workflow View of the Platform

1. Register the customer and patient.
2. Create an appointment and manage waiting status.
3. Start clinical care and write the medical record.
4. Continue into diagnostics, inpatient care, or dispensing when needed.
5. Complete billing and payment through POS.
6. Review operations through reports and audit logs.

Note: The same patient can expose different actions depending on role permissions and workflow state.

What To Read in Your First 30 Minutes

• Login and Security
• Appointment Status Flow

Next Steps

• Reception and front office users should continue with registration and appointment guides.
• Veterinarians should continue with the OPD guides.
• Administrators should continue with admin, report, and audit documentation as the English set expands.